Legal Document

g777's Privacy Policy

Your personal information matters to us. This policy explains in detail how g777 collects, stores, and keeps your information secure.

SSL Encryption Protected Data is not sold to third parties Last updated: January 2025
This privacy policy was last revised in January 2025

Table of Contents

Introduction and Scope

g777 is an online gaming and sports betting platform serving users in Bangladesh. This privacy policy sets out how your personal information is handled when you use our website, mobile application, and all related services.

By opening an account with g777 or using any of our services, you agree to the terms of this policy. Our Terms and Conditions complement this privacy policy, and you are advised to read both documents together.

This policy applies only to g777's own platform. For external websites or third-party services, please refer to their respective privacy policies.

This document has been prepared in Bengali so that users in Bangladesh can be fully and clearly informed about their rights and our responsibilities.

Data Collection

g777 collects user information in several ways. The types of information collected are described in detail below:

2.1 Information Provided at Registration

Information you provide during the account creation process includes:

  • Full name and date of birth
  • Valid email address
  • Mobile number
  • Username and password
  • Payment method details (bKash, Nagad, Rocket, or Upay number, or bank account details)

2.2 Information Required for Identity Verification

The following information may be requested to ensure secure transactions and complete account verification:

  • National ID (NID) number or passport details
  • Scanned copy or photo of identity document
  • Proof of address (such as a utility bill or bank statement)

2.3 Automatically Collected Information

When you use g777, certain technical information is collected automatically:

  • IP address and device identifier
  • Browser type and operating system
  • Browsing activity on the platform and session duration
  • Information obtained from cookies and similar tracking technologies
  • Game play history and betting activity

2.4 Transaction-Related Information

Records of deposits, withdrawals, and other financial activity are stored in our system. This includes details of transaction amounts, dates, and methods.

Purpose of Data Use

g777 uses the information collected for the following specific purposes:

  1. Account management: Information is used to create, maintain, and secure your account.
  2. Service delivery: Information is used to process gameplay, place bets, handle deposits, and process withdrawals.
  3. Identity verification: Information is verified to ensure the security of financial transactions and to prevent fraudulent activity.
  4. Customer support: Your information is used to resolve issues and answer account-related queries.
  5. Bonuses and promotional offers: Information is used to send relevant bonus offers based on your gaming activity.
  6. Responsible gaming: Information is used to monitor players' gaming behaviour and provide assistance when needed. Our Responsible Gaming Guidelines provide further details on this.
  7. Platform improvement: Information is used to analyse user experience and improve service quality.
  8. Legal compliance: Records required under applicable laws and regulations are maintained.
Your information is never sold to third parties for marketing or commercial purposes. g777 processes data only for the purposes listed above.

Data Storage and Security

g777 applies industry-standard technical and organisational measures to ensure the security of your personal information.

4.1 Encryption and Security Technology

  • All data is transmitted in encrypted form using SSL (Secure Sockets Layer) technology.
  • Passwords and sensitive information are protected with strong hashing algorithms.
  • Financial transaction data is secured through an additional layer of encryption.

4.2 Data Retention Period

Your information is retained for as long as your account remains active. After an account is closed, certain information may be kept for a defined period due to legal and audit requirements. Once that period ends, the information is securely deleted or anonymised.

4.3 Access Controls

Only authorised staff who need access for their work can view your personal information. All staff are required to comply with strict confidentiality rules.

4.4 Security Incident Response

If a security breach occurs and it affects your information, g777 will notify you as quickly as possible and provide guidance on the steps to take.

Sharing Data with Third Parties

g777 does not sell your personal information. However, information may be shared in the following cases to deliver our services:

5.1 Payment Processors

The financial information necessary to complete transactions through bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers. These organisations operate under their own privacy policies.

5.2 Game Software Providers

Limited session data may be shared with our game studio partners — including Evolution, Pragmatic Play Live, PG Soft, and JILI — for the purpose of delivering their technical services. This information is used to ensure gameplay runs correctly.

5.3 Legal Obligations

Information may be disclosed in accordance with applicable law in response to a court order, legal process, or a legitimate request from an authority. In such cases, only the specific information requested is provided.

5.4 Technology Service Providers

Providers of server hosting, data analytics, and cybersecurity services have access to limited technical information. They all operate under strict confidentiality agreements.

Outside the cases listed above, g777 does not share your information with any third party. Selling data for marketing or advertising purposes is strictly prohibited.

Cookie Policy

The g777 website and application use cookies and similar technologies. Cookies are small data files stored on your device.

6.1 Cookies We Use

  • Essential cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the platform cannot function properly.
  • Functionality cookies: These cookies are used to remember your preferred language, game settings, and other personalised preferences.
  • Analytics cookies: These collect anonymous statistics to help us understand how the various features of the platform are being used.

6.2 Cookie Controls

Cookies can be limited or disabled from your browser settings. Please note that disabling essential cookies may affect some platform functionality.

Your Rights

As a g777 user, you have the following rights over your own information:

  1. Right to access: You can find out what information we hold about you. Contact our customer support and a summary of your information will be provided.
  2. Right to correction: If any of your personal information is incorrect or outdated, you can request that it be corrected.
  3. Right to deletion: In certain circumstances, you can request that your account and associated information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
  4. Right to object to processing: You can request that your information be restricted from being used for specific purposes.
  5. Opting out of marketing communications: If you do not wish to receive promotional emails or messages, you can opt out at any time.

To exercise any of the rights above, contact our customer support team. We provide assistance in both Bengali and English via 24/7 live chat and email.

Protection of Minors

All g777 services are intended solely for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

Age is verified at registration and confirmed again through identity verification. If we find that a minor has opened an account using false information, that account will be closed and all associated data will be deleted. Our Responsible Gaming Guidelines provide further details on this.

If you suspect that someone in your household has access to your account, change your password immediately and inform our support team.

Policy Changes

g777 reserves the right to modify or update this privacy policy as needed. The policy may be revised due to changes in the nature of our services, the introduction of new technology, or legal requirements.

9.1 Notification of Changes

If significant changes are made to the policy, we will inform users in the following ways:

  • A notice will be displayed on the platform.
  • A message will be sent to the registered email address.
  • The "Last updated" date at the top of this page will be changed.

9.2 Continued Use After Changes

If you continue to use g777 after a revised policy is published, it will be assumed that you have accepted the new policy. If you object to any changes, the option to close your account remains available at all times.

Contact

Do not hesitate to contact us with any questions, complaints, or requests regarding this privacy policy. Our privacy team will review your matter carefully.

For general questions about g777, visit our About Us page, which provides a detailed introduction to the platform.

Customer Support (24/7):

Live Chat — available directly on the platform

Email: [email protected]

Support is available in both Bengali and English.